Privacy Policy

Dr Pause respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, book services, or interact with us.

By using this website or our services, you agree to the practices described in this policy.

Who We Are

Dr Pause provides menopause awareness sessions, educational workshops, webinars, and consultations to support women in understanding and managing perimenopause and menopause.

If you have questions about this Privacy Policy, you can contact us at:

Email: admin@drpause.co.uk

Information We Collect

We may collect the following types of information when you use our website or services:

Personal Information

This may include:

Name
Email address
Phone number
Location or country
Information provided when booking consultations or sessions

Booking and Service Information

When you book a consultation or event, we may collect:

Appointment details
Payment confirmation details
Information relevant to your enquiry or participation

Technical Information

When you visit our website, we may collect:

IP address
Browser type and device information
Website usage data
Cookies and analytics information

How We Use Your Information

We use your information to:

Provide consultations, sessions, and services you request
Process bookings and payments
Communicate about appointments, events, or services
Respond to enquiries
Improve our website and services
Send relevant updates or information (if you have opted in)

We do not sell or rent personal information to third parties.

Legal Basis for Processing Data (UK GDPR)

If you are located in the United Kingdom or the European Economic Area, we process personal data based on:

Your consent
Performance of a contract (for bookings or services)
Legitimate interests in improving our services
Compliance with legal obligations

Data Protection Under Indian Law

For individuals located in India, personal data is processed in accordance with the Digital Personal Data Protection Act, 2023.

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of personal data where applicable
Withdraw consent for data processing
Requests can be made by contacting us using the details provided in this policy.

Sharing of Information

We may share information with trusted service providers where necessary to operate our services, including:

Payment processing providers
Website hosting providers
Webinar or event platforms
Email communication services
These providers process data only as required to deliver services.

We may also disclose information if required by law or regulatory authorities.

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and understand website usage.

Cookies help us:

Analyse website traffic
Improve site functionality
Understand how visitors interact with our website
You can disable cookies through your browser settings.

Data Security

We take reasonable administrative and technical measures to protect personal information from:

Unauthorized access
Loss or misuse
Alteration or disclosure

However, no internet-based system can be completely secure, and we cannot guarantee absolute security of information transmitted online.

Data Retention

We retain personal information only for as long as necessary to:

Provide services
Comply with legal obligations
Maintain records for legitimate business purposes

When personal data is no longer required, it will be securely deleted or anonymised.

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request the deletion of your data
Withdraw consent
Object to certain types of data processing

Requests may be submitted by contacting us at the email address below.

External Links

Our website may contain links to external websites or resources.

Dr Pause is not responsible for the privacy practices or content of third-party websites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal requirements or changes in our services.

Updates will be posted on this page with the revised date.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Dr Pause